About Us

Your Family-Friendly Retreat on the Beautiful Norfolk Coast!

At East Coast Chalets, we are a family-run business dedicated to providing exceptional family holidays and romantic escapes along the stunning Norfolk coast. Nestled in the picturesque coastal village of Scratby, our self-catering chalets offer the perfect base for your beach holiday. With unspoilt beaches, scenic beach walks, and the enchanting Norfolk Broads just a short drive away, our location was carefully chosen to offer the best of both worlds.

Our 5 cosy chalets, renovated for the 2020 season, have been thoughtfully designed with families with young children and couples in mind. Each chalet provides all the comforts needed for a comfortable stay, including fully equipped kitchens for convenient self-catering. We understand that pets are part of the family too, which is why we are proud to offer dog-friendly accommodation, ensuring that no one gets left behind on your holiday adventure.

Experience the true essence of a beach holiday at East Coast Chalets, where you can relax and unwind in a tranquil setting, enjoy beach walks with your loved ones, and create lasting memories. Book your stay with us and discover the magic of the Norfolk coast.

Our Team

John Borthwick

Owner

John brings expertise and dedication to ensuring unforgettable vacation experiences for our clients. Our highly skilled team provides exceptional service and support, exceeding expectations with attention to detail and personalization. Trust, professionalism, and personalized attention are at the heart of our mission.

John Borthwick

Owner

John brings expertise and dedication to ensuring unforgettable vacation experiences for our clients. Our highly skilled team provides exceptional service and support, exceeding expectations with attention to detail and personalization. Trust, professionalism, and personalized attention are at the heart of our mission.

John Borthwick

Owner

John brings expertise and dedication to ensuring unforgettable vacation experiences for our clients. Our highly skilled team provides exceptional service and support, exceeding expectations with attention to detail and personalization. Trust, professionalism, and personalized attention are at the heart of our mission.

Our Mission

Our mission at East Coast Chalets is to provide exceptional and memorable seaside getaways, creating cherished moments and lifelong memories for families and couples along the beautiful Norfolk coast.

Our Core Values

Our core values reflect the commitment and dedication of East Coast Chalets in providing exceptional experiences to our guests while upholding our principles of service and sustainability.

Customer Delight

We are committed to exceeding our guests' expectations by delivering exceptional service, ensuring their utmost satisfaction and delight.

Family Focus

We prioritize creating a family-friendly environment where children can play, laugh, and make lifelong memories with their loved ones.

Authenticity

We embrace the unique charm of the Norfolk coast, providing genuine experiences that showcase the beauty and character of our location.

Hospitality

We extend warm hospitality and genuine care to every guest, ensuring they feel welcome and valued throughout their stay.

Attention to Detail

We believe that small details make a big difference, striving for excellence in every aspect of our chalets and services to provide a comfortable and memorable experience.

Sustainability

We are committed to preserving the natural beauty of the Norfolk coast and minimizing our ecological footprint, promoting sustainable practices and supporting local communities.

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